All items are available in and to South African addresses only. Products that are in stock will be shipped within 14 days of purchase using a courier that Tiny Dollhouse has pre-determined. Once your item is shipped you will receive a tracking number from us.
NO items will be shipped unless we have received clearance in our bank account of the funds.
NO rush orders will be accepted.
Refunds & Exchanges
I carefully make and package products but if something unforeseen happens to your parcel please do contact us on [email protected] or via the contact form on the website. Please state your order number as well. The product needs to be sent back to The Tiny Dollhouse unused and in its original state within 14 days of purchase at your own cost. If the item is not returned in its original condition, the buyer will be responsible for any loss in value.
A possible refund will also be issued within 14 days of receiving the returned goods.
NO order cancellations will be accepted.
NO returns will be accepted on Limited Edition, Sale, Custom or Personalised items.